Terms & Conditions

Last updated: 20 July 2026

Terms and Conditions of Sera

These Terms and Conditions ("Terms") govern your access to and use of the website https://www.sera.training("Website") and any services provided by Sera ("Sera", "we", "our", or "us").

By accessing this Website or booking any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this Website or our services.

1. Business Information

Sera

Lintenberg 31

3294 Molenstede

Belgium

VAT Number: BE1037.633.942

Email: sepperamaekers@icloud.com

2. Scope of Services

Sera provides professional aviation-related services, including but not limited to:

Flight instruction
Flight examination services
Aviation consultancy
Ground instruction
Flight training preparation
Other aviation-related professional services

The exact scope of each service shall be agreed upon between Sera and the client before commencement.

3. Eligibility

You represent that you:

are at least 18 years old or have the consent of a legal guardian where permitted by law;
are legally entitled to receive flight instruction or examination services;
possess any licenses, ratings, medical certificates, or documentation required for the requested service.

Sera reserves the right to refuse services where legal, regulatory, operational, or safety requirements are not met.

4. Bookings

Bookings may be made through:

the Website;
email;
telephone; or
any mutually agreed communication method.

A booking is only confirmed once accepted by Sera.

Availability cannot be guaranteed until confirmation has been provided.

5. Prices and Payment

All prices are stated in Euro (€), unless otherwise indicated.

Payment may be required:

before the service;
immediately after completion of the service; or
according to an agreed invoice.

Payments are processed through secure third-party payment providers.

Failure to make timely payment may result in cancellation or suspension of services.

6. Cancellations and Rescheduling

Clients should provide as much notice as reasonably possible when canceling or rescheduling.

Sera reserves the right to charge cancellation fees where:

a cancellation occurs at short notice;
costs have already been incurred;
aircraft or examiner/instructor time has been reserved.

Weather conditions, aircraft technical issues, air traffic restrictions, or other operational considerations may require services to be postponed. In such cases, Sera will work with the client to reschedule where possible.

7. Safety

Safety is the highest priority.

Sera reserves the absolute right to:

refuse or discontinue any flight;
terminate instruction;
postpone examinations;
cancel services,

Where safety, legal compliance, aircraft airworthiness, weather conditions, pilot fitness, or regulatory requirements make continuation inappropriate.

No liability shall arise from safety-based decisions made in good faith.

8. Client Responsibilities

Clients agree to:

provide accurate information;
comply with all applicable aviation laws and regulations;
follow all lawful safety instructions;
ensure that required licenses and medical certificates remain valid;
arrive adequately prepared for scheduled instruction or examinations.

Any costs resulting from inaccurate information supplied by the client may be charged to the client.

9. Intellectual Property

All content on this Website, including but not limited to:

text;
logos;
graphics;
photographs;
documents;
course materials;
downloadable resources;

Is the property of Sera or its licensors unless otherwise stated.

No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.

10. Website Use

You agree not to:

use the Website unlawfully;
attempt to gain unauthorized access to the Website;
interfere with the operation or security of the Website;
transmit malicious software;
misuse any information made available through the Website.

11. Third-Party Services

The Website may contain links to third-party websites or services.

Sera is not responsible for the content, availability, or practices of third-party websites.

Use of such websites is entirely at your own risk.

12. Limitation of Liability

To the maximum extent permitted under Belgian law:

Sera shall not be liable for indirect, incidental, special, or consequential damages.
Sera shall not be liable for delays or cancellations caused by weather, air traffic control, airport restrictions, aircraft unserviceability, governmental action, force majeure, or other events outside its reasonable control.
Sera's total liability arising from any service shall not exceed the amount paid by the client for the relevant service, except where liability cannot legally be limited.

Nothing in these Terms excludes liability for fraud, intentional misconduct, or any liability that cannot be excluded under applicable law.

13. Disclaimer

Flight instruction and examination services are professional services provided in accordance with applicable aviation regulations.

Sera does not guarantee:

successful completion of any examination;
issuance of licenses or ratings;
employment opportunities;
regulatory approvals by aviation authorities.

Certification decisions remain solely with the competent aviation authority or designated examiner, as applicable.

14. Force Majeure

Sera shall not be liable for failure or delay in performing obligations due to circumstances beyond its reasonable control, including but not limited to:

adverse weather;
airport closures;
governmental restrictions;
strikes;
pandemics;
aircraft technical failures;
war;
cyber incidents;
natural disasters.

15. Privacy

Personal data is processed in accordance with applicable Belgian legislation and the General Data Protection Regulation (GDPR).

Please refer to our Privacy Policy for further information regarding the collection and processing of personal data.

16. Termination

Sera may refuse or terminate services where:

these Terms are breached;
payment obligations are not fulfilled;
safety concerns arise;
legal or regulatory requirements require termination.

Termination shall not affect rights or obligations accrued prior to termination.

17. Governing Law

These Terms shall be governed exclusively by the laws of Belgium.

Any disputes arising out of or relating to these Terms shall fall under the exclusive jurisdiction of the competent courts of Belgium unless mandatory law provides otherwise.

18. Changes to these Terms

Sera reserves the right to modify these Terms at any time.

Updated versions will be published on the Website with a revised "Last updated" date.

Continued use of the Website following publication constitutes acceptance of the revised Terms.

19. Contact

For questions regarding these Terms, please contact: